FAQ
Is Glossy Pals nonprofit? No, our nonprofit is called "Packed with Kindness."
What is "Happy Mail" Project? Handmade cards created for youth in the hospital and senior citizens from old or unwanted art.
What does "Early Learner" mean? Although all ages enjoy these books, our intended ages is 4 to 8.
What is your refund policy?
Please contact Glossy Pals within 15 days of your purchase by email or send back. We will refund or exchange books and stuffed animals.
For sock return:
There are 3 simple rules for returns
- Within 15 days of purchase
- Unworn and unused with original tags still attached
- In the original packaging which must be in the original condition
Send back to 9815 Lake Pointe Court, suite 304, Upper Marlboro, MD 20774
What is your shipping policy?
Our products ship 3-5 days after you place your order. A confirmation will be sent to your email when items have shipped.
Books are available on Amazon.